| Weight | 0.1 kg |
|---|
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Shipping Rates
Shipping Destination
| Weight Equal To and Above | Shipping Cost |
|---|---|
| 0 kg | £1.50 |
| 0.1 kg | £2.20 |
| 0.25 kg | £2.62 |
| 0.5 kg | £4.40 |
| 1 kg | £5.50 |
| 1.5 kg | £7.00 |
| 2 kg | £8.30 |
| 3 kg | £11.00 |
| 4 kg | £14.85 |
| 5 kg | £19.00 |
Privacy Policy
If you make a purchase through the website, we will collect your name, email address, billing address, delivery address and telephone number. We will use this information to: • Communicate with you about your purchase • Carry out my obligations arising from any agreements entered into between us • Respond to your requests and support your needs efficiently • Comply with any legal obligations to which I am subject, and to protect and defend my legal interests. We do not share your personal information with any other entity If you have any questions or concerns about Privacy, please contact us via enquiries@felicitywooddesigns.com
Terms and Conditions
Postal Address We really want you to enjoy our items so please make sure when you place your order that you enter the correct postal address. Unfortunately we are not responsible if the wrong postal address has been provided.
Shipping Policy
We aim to ship your items within 3 working days of your order being placed. If the order includes a commission or the item requires customisations, there will be a longer waiting time which will be made clear on the listing or via email communication. N.B. As we are based on the Isle of Man there are occasions out of our control where guaranteed shipping may be difficult e.g. impact of weather. We do our very best to make sure that your items are wrapped to ensure a safe delivery. We use a combination of packaging, if however, you are unhappy with the way a package has arrived please take photographs and contact us through enquiries@felicitywooddesigns.com and we will review this on a case by case basis. If you need an item for a gift or an event. We would recommend that you allow adequate time for delivery. If you do require next day delivery as an emergency please send us an email and we will do our best to help. Domestic Parcels within the UK are normally sent ‘Signed for’ or ‘Special Delivery’. If you have special requirements please get in touch via email to discuss this. International All international packages will be sent standard tracked. If you would prefer an expedited service, please contact us to discuss postal options. High value items will be sent via courier and details discussed on an individual basis.
Return Policy
I do not accept returns. I can accept cancelled orders if you email within 24 hours of placing an order, providing it has not already been dispatched.
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